Financial Aid Office

Questions pertaining to applying for financial aid 
Email: aidinfo@unc.edu
Phone: (919) 962-8396

Cashier’s Office 

Defer charges, tuition bills, payment plans, loan disbursements, enrollment holds, links to the official tuition and fees listings
Email: cashier@unc.edu
Phone:  (919) 962-1368

The Graduate School

Student Affairs: The Graduate School provides comprehensive and holistic support to graduate students through individual and group consultation and intentional programming.
Student Success: The Graduate School is committed to supporting graduate students from every walk of life through our Student Success program.
Professional Development: The Graduate School’s CareerWell Professional Development program provides a full range of training opportunities and resources to graduate students. 

UNC Veterans Affairs – G.I. Bill® Questions

Process to receive education benefit payments 
gibill@unc.edu 

UNC ITS

Questions pertaining to Heel Mail and ONYEN accounts 
its.unc.edu/ 
Phone: (919) 962-4357

University Compliance Office – Accessibility Resources and Services

Email: accessibility@unc.edu
Phone: (711) 627-3529

Career Services

Email: sph-career@unc.edu
Contact: Students in the MPH@UNC online degree program must visit the student portal for the MPH@UNC Program and click on Career to view the drop-down menu of services and resources. Contact your Student Success adviser and they will connect you with resume review services and/or a career coach.

UNC Library

The UNC Libraries offer special support for online students
library.unc.edu/

Carolina students often use and bookmark these sites and services.   

UNC ONYEN Set up Duo 2-Step verification and change or reset your ONYEN password.  
UNC Self-Service Sign up for UNC email. Set up Multifactor Authentication for Microsoft products. Get an alias for your UNC email address.  
ConnectCarolina Use ConnectCarolina to register for classes and check your grades, registration holds, account status and enrollment status. 
Heelmail Check your UNC email using Heelmail. Tuition bills, course evaluations, library notices, graduation notices and more go into your official UNC email. Make sure you check it!  
Office.unc.edu Get to all of the Office 365 applications from office.unc.edu. You can install apps for Office products from this site.  
UNC Software Distribution UNC provides students access to many different software programs at discounted rates. Students get access to Adobe Creative Cloud for free.
UNC Virtual Lab Students use the virtual lab to connect to University software applications using Citrix. There are limited seats for each application. During busy times, you may have to wait to access popular software.  
Identity.unc.edu On Carolina’s branding site, you can download UNC-themed Zoom backgrounds and PowerPoint templates.
The Well This is one of Carolina’s primary internal news sources. 
The Daily Tar Heel The student-run newspaper at UNC is a resource for University-centered news. 
GoHeels This is where people find all the latest UNC sports scores and updates on their favorite Carolina athletes.